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Reaching out to people struggling with their lives: a discourse analysis of answers from Internet-based services in Norway and Sweden

Overview of attention for article published in Psychology Research and Behavior Management, September 2012
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • High Attention Score compared to outputs of the same age (87th percentile)
  • Above-average Attention Score compared to outputs of the same age and source (57th percentile)

Mentioned by

news
1 news outlet
twitter
2 tweeters

Citations

dimensions_citation
1 Dimensions

Readers on

mendeley
19 Mendeley
Title
Reaching out to people struggling with their lives: a discourse analysis of answers from Internet-based services in Norway and Sweden
Published in
Psychology Research and Behavior Management, September 2012
DOI 10.2147/prbm.s34524
Pubmed ID
Authors

Anders Johan W Andersen, Svensson

Abstract

The Internet has enlarged the scope of human communication, opening new avenues for connecting with people who are struggling with their lives. This article presents a discourse analysis of 101 responses to 98 questions that were posted on 14 different Internet-based mental health services in Norway and Sweden. We aimed to examine and describe the dominant understandings and favored recommendations in the services' answers, and we reflected upon the social consequences of those answers. The services generally understood life struggles as an abnormal state of mind, life rhythms, or self-reinforcing loops. Internet-based mental health services primarily counsel service users to seek help, talk to health care professionals face-to-face, and discuss their life struggles openly and honestly. They also urge service users to take better care of themselves and socialize with other people. However, such answers might enhance the individualization of life problems, masking social origin and construction. Consequently, the services are challenged to include social explanations in their answers and strengthen their responsibility to amplify peoples' messages at a societal level. Potentially, such answers could strengthen democratic structures and put pressure on social equity.

Twitter Demographics

The data shown below were collected from the profiles of 2 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 19 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Norway 1 5%
Unknown 18 95%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 5 26%
Other 2 11%
Researcher 2 11%
Student > Master 2 11%
Student > Ph. D. Student 2 11%
Other 4 21%
Unknown 2 11%
Readers by discipline Count As %
Psychology 9 47%
Computer Science 3 16%
Social Sciences 2 11%
Business, Management and Accounting 1 5%
Unknown 4 21%

Attention Score in Context

This research output has an Altmetric Attention Score of 10. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 12 August 2021.
All research outputs
#2,409,787
of 19,149,909 outputs
Outputs from Psychology Research and Behavior Management
#80
of 385 outputs
Outputs of similar age
#17,396
of 148,609 outputs
Outputs of similar age from Psychology Research and Behavior Management
#3
of 7 outputs
Altmetric has tracked 19,149,909 research outputs across all sources so far. Compared to these this one has done well and is in the 87th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 385 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 12.1. This one has done well, scoring higher than 78% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 148,609 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 87% of its contemporaries.
We're also able to compare this research output to 7 others from the same source and published within six weeks on either side of this one. This one has scored higher than 4 of them.