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Patient-centeredness and empathy in a bilingual interprofessional primary care teaching clinic: a pilot study

Overview of attention for article published in Journal of Multidisciplinary Healthcare, August 2016
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Title
Patient-centeredness and empathy in a bilingual interprofessional primary care teaching clinic: a pilot study
Published in
Journal of Multidisciplinary Healthcare, August 2016
DOI 10.2147/jmdh.s107851
Pubmed ID
Authors

Sallie D Mayer, Erika Peterfy, Steven H Crossman, Lisa Burroughs Phipps, Allison A Vanderbilt

Abstract

Utilizing the Consultation and Relational Empathy survey, this project examined the perceptions of care team empathy and patient-centeredness between English- and Spanish-speaking patients. From fall through spring semesters, patient surveys from a primary care, interprofessional student-led teaching clinic were collected and analyzed. Overall, mean scores for both English- and Spanish-speaking patients were above the reported normative average for general practitioners. While, overall, patients expressed satisfaction with the student-led teaching clinic in terms of empathy and patient-centeredness, English-speaking patients had higher median scores than Spanish-speaking patients. Analyzed individually, questions related to communication and provider attitudes were scored lower by Spanish-speaking patients. These results demonstrate that student-led clinics can deliver patient-centered care and highlight the continuing need to investigate and address disparities between English- and Spanish-speaking patients with regard to feelings of empathy and patient-centeredness.

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The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 39 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 39 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 6 15%
Researcher 5 13%
Student > Master 5 13%
Student > Doctoral Student 2 5%
Lecturer 2 5%
Other 7 18%
Unknown 12 31%
Readers by discipline Count As %
Medicine and Dentistry 9 23%
Nursing and Health Professions 4 10%
Social Sciences 4 10%
Psychology 1 3%
Environmental Science 1 3%
Other 2 5%
Unknown 18 46%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 03 September 2016.
All research outputs
#22,758,309
of 25,373,627 outputs
Outputs from Journal of Multidisciplinary Healthcare
#900
of 1,001 outputs
Outputs of similar age
#339,043
of 381,036 outputs
Outputs of similar age from Journal of Multidisciplinary Healthcare
#19
of 20 outputs
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