Title |
Future developments in health care performance management
|
---|---|
Published in |
Journal of Multidisciplinary Healthcare, November 2013
|
DOI | 10.2147/jmdh.s54561 |
Pubmed ID | |
Authors |
Maria Crema, Chiara Verbano |
Abstract |
This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance. |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
Brazil | 1 | 2% |
Unknown | 63 | 98% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 21 | 33% |
Student > Postgraduate | 7 | 11% |
Student > Doctoral Student | 6 | 9% |
Researcher | 6 | 9% |
Student > Bachelor | 4 | 6% |
Other | 9 | 14% |
Unknown | 11 | 17% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 15 | 23% |
Medicine and Dentistry | 13 | 20% |
Engineering | 9 | 14% |
Nursing and Health Professions | 5 | 8% |
Economics, Econometrics and Finance | 3 | 5% |
Other | 5 | 8% |
Unknown | 14 | 22% |